Last updated November 8, 2026
This policy explains how Twarig handles personal information when you browse twarig.com, place an order, create an account, or contact us.
Who handles your information
Twarig operates this online shop from Rue Ezzaraqtouni No. 37, Erfoud, Morocco. For privacy questions and requests, email boutiquetouarege@gmail.com or use our contact page.
Information we collect
When you order, we use your name, contact details, billing and delivery addresses, items ordered, and payment or refund status. If you create an account, we use your account details and order history. If you contact us, we receive the information you choose to share in your message. The site and its service providers may also receive technical information such as your IP address, browser details and activity on the site.
Checkout marks fields needed to process and deliver your order. Without those details, we may be unable to complete the purchase.
How we use your information
We use order and account information to provide the service you request, take payment, deliver purchases, send order updates and handle returns. We also use information to respond to enquiries, protect the shop against fraud or misuse, and meet accounting and other legal obligations. Where consent is required for an optional use, such as non-essential tracking or promotional messages, you can withdraw it through the applicable settings or by contacting us.
Payments, shipping and other providers
When you select PayPal or Stripe at checkout, the selected provider processes the payment information you submit under its own privacy notice. Twarig uses payment confirmations and transaction references to manage orders and refunds. We share the delivery details needed to ship and track an order with the carrier. Hosting, security and communications providers may handle information needed for their services.
If you contact us through WhatsApp or use a Pinterest feature, those services may process information under their own privacy notices. Service providers may process information outside Morocco or outside the country where you live. Contact us for details relevant to your data, including applicable transfer safeguards.
Cookies and similar technologies
The shop uses cookies and similar technologies to keep your cart and account session working and remember choices. Optional technologies may support site measurement, embedded features or marketing. Use the cookie banner, when shown, to make your choices, or manage cookies through your browser. Blocking essential cookies can affect the cart and checkout.
How long we keep information
We keep information for as long as needed for the purpose for which it was collected. Order records may be kept longer to meet accounting or tax requirements, resolve disputes or deal with returns. Retention depends on the type of record and applicable obligations.
Your privacy rights
Under Moroccan Law No. 09-08, you can request access to and correction of your personal data and object to certain uses, subject to legal conditions. Where the EU General Data Protection Regulation applies, additional rights may include erasure, restriction, portability and objection. You may also withdraw consent when a use is based on it.
To make a request, email us at boutiquetouarege@gmail.com. We may ask for information needed to verify your identity. You can also contact Morocco’s CNDP or, where applicable, the competent data protection authority in your country.
